After the term of the contract gets over, the new owner can renew the contract. Add-on coverage can be included for an additional cost. The All-In Package covers the heating system, air conditioning system, electrical system, plumbing system and 8 essential home appliances. Would you like to submit this review as a complaint? Submit a complaint and seek a resolution from Home Buyers Warranty within 30 days. Yes, I am interested. You may receive a response from the company within hours. Your review has been submitted successfully. One more step Tell us a little more about your policy to help out fellow homeowners in your state.
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Policy Number. Property Address. I Agree Please check this box to bring balance to the home warranty industry. By submitting the review, I agree to the terms and conditions of the page. Post My Review. They said they had too much going on and that they could do it some other time but right them, what they could was just order the equipment and then work us in once it came in. So I think Ambient Heating and Air just didn't have enough staff.
When the technician came to do a follow-up, he came with an attitude too, probably because it was on his own time. The way he had installed the piping was way too high. It was a tripping hazard.
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I called him to work on that and while he was out, I asked him if he could check the cooling capacity because it seemed like it wasn't cooling very well yet. So he checked it and he agreed that the AC was not cooling the house as best that it should and that he'd have to do some additional. I thought he was gonna do the additional stuff but when I complained about him not running lines low enough, he talked with an attitude.
He went back up to the attic and said he had to go get his tools. He pulled his stuff together then when I asked if he was gonna measure to find out what it would take to get the upstairs cooling properly, he said maybe some other time then he just left. Then the next morning, the upstairs unit would not come on. So we called and mentioned how the guy was just out here and doing some things. He had been up in the attic and then the AC wasn't running that night but it had cooled off at night and we didn't notice that the unit was not running until the following day.
We got notified that another contractor was gonna come up and we asked why. In fact, when the new company came out, they saw that the last guy had not reset a switch or a fuse. It was a real quick fix. This technician clicked something and we were up and running. But was real good about it. We were good to go. So I don't have anything negative to say about The only downside was that particular contractor. But is professional and very fast.
It is a very good company. Sometimes, it's the subs that they need to maybe do a little bit more follow-up on. If it's me and a whole bunch of other people complaining about Ambient Heating and Air, then maybe eventually, they could be taken off the list.
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Hello James, it is exciting to read that you have had an excellent experience with our services. We at Home Buyers Warranty value your feedback and your continued business! I filed multiple claims with this year where most of them went very well but one was incredibly problematic.
I called to have my annual AC check-up and they sent a company out to do it. The company determined that I needed a new air conditioning unit. I probably wouldn't make it through the summer with the system that I have which was quite old and I was aware of that. The company proceeded with getting a new unit and installing it. When they were doing that, they installed the outdoor condensing unit. I questioned the technician, "Don't you have to match the outdoor unit with the indoor unit?
He said it was fine.
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